Case Manager Lead
Core
Oversee a team of 5 case managers and manage an inventory of approximately 50 high-value personal injury cases from inception to litigation.
Role type
Senior IC case manager lead (personal injury)
Builds
Case management workflows and litigation support for personal injury claims
Domain
Legal services / Personal injury
Required skills
Team supervision, case inventory management, timeline monitoring, quality assurance audits, strategic planning, process optimization, Microsoft Office suite, typing 35+ wpm
Preferred skills
Personal injury case management experience, leadership/supervisory experience, legal position or insurance adjuster experience
Responsibilities
Supervise and mentor a team of 5 case managers, oversee high-value case inventory, conduct performance evaluations and training, monitor case timelines and deadlines, serve as liaison between Case Management and Pre-Suit Attorney, conduct periodic audits of case files, develop long-term strategic initiatives for the team
Seniority
Senior, hands-on IC with leadership responsibilities