Supervisor - Property Small Claims / Recoveries
Core
Supervise and coach a team of paralegals to manage property small claims and motor recoveries cases, ensuring financial targets and service quality are met.
Role type
Senior IC paralegal supervisor
Builds
Property small claims and motor recoveries case outcomes
Domain
Legal services / Insurance / Property damage
Deliverable
client delivery
Required skills
Team management, case file management, performance management, financial performance management, recruitment support, client complaint handling, compliance management, technical supervision, coaching and mentoring
Preferred skills
Previous supervision experience, commercial acumen, people management, handling multiple deadlines
Technologies
None stated
Responsibilities
Ensure files are run proactively to conclusion with deadlines met; manage lawyer performance and conduct issues; identify and escalate client complaints, risks, or compliance issues; provide direct line management for paralegals; manage performance improvement plans; drive individual financial performance; support recruitment and induction
Seniority
Senior, hands-on IC