Operations Management
2,700 open positions
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Senior Group Manager - Operations Wns-Global-ServicesCape Town, NA, za 8d Lead a team of operational leaders to deliver contractual and commercial performance through cost and profitability management while driving continuous improvement and excellent customer experience.
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Supervisor Call Center Ventas MedMarketingLa Magdalena Contreras, Ciudad de México $119k8d Supervising a team of telephone sales agents in a financial call center, focusing on operational management and performance analysis.
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Lead Client Services Analyst Publicis Groupe Holdings B.VBengaluru, India 8d Lead a client services team to drive project delivery, process efficiency, and team development within the affiliate marketing ecosystem.
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Director, APAC Customer Support PitchbookdataSingapore 8d Lead the APAC regional Customer Support organization, managing a team of managers to achieve global SLA goals, improve workflow efficiencies, and ensure business hour coverage.
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Team Leader Account Management Radius-LimitedRonse, Flemish Region, be 8d Leading a team of Account Managers within the Fuel division to ensure excellent service for existing customers and achieve team targets.
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Supervisor - Property Small Claims / Recoveries DAC BeachcroftBirmingham, England, GB 8d Supervise and coach a team of paralegals to manage property small claims and motor recoveries cases, ensuring financial targets and service quality are met.
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Field Collection Team Leader - Palembang Cermati-ComPalembang, South Sumatra, id 8d Manage and monitor collection and recovery performance to ensure target achievement, supervise field collectors, and handle complex customer cases.
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Senior Operations Manager, Corp Travel United Overseas BankSingapore, Singapore, SG 8d Leading end-to-end corporate travel operations to ensure efficient booking, fulfillment, and service delivery for corporate clients.
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Abteilungsleitung / Wertermittlung↗ Aristid PersonalberatungVienna, Vienna, Austria €74k8d Leading and developing the department for asset valuation (Wertermittlung) for technical risk analysis, machine/plant, and construction projects.
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Operation Manager↗ NexlenceHuai Khwang, Bangkok City, Thailand 8d Manage day-to-day operations and vendor teams for a contact center site in Thailand, ensuring stable delivery and compliance with China HQ requirements.
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Teamleader Customer Service Operations↗ CheffeloSundbyberg, Stockholm County, Sweden 8d Leading a part-time Nordic customer service team across Sweden, Norway, and Denmark, shaping team culture, routines, and customer communication.
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Leiter Innendienst (m/w/d) Karriere Künstler Pascal KünstlerKelkheim (Taunus), HESSEN 8d Leading the internal customer service team to ensure high customer orientation and smooth operational processes for a technical company.
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Team Leader - Customer Operations TsysLONDON, , UNITED KINGDOM 8d Lead local customer support operations, manage a small team, and drive service excellence for Storman Software's self-storage management platform globally.
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Team leader, Management support and expertise support DesjardinsMontréal, CA 8d Coordinate unit activities, coach experienced professionals, and develop strategic business positions.
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International and Key Account Customer Experience Supervisor NordsonhcmUSA - Ohio - Westlake 8d Lead the International Customer Service team to ensure efficient order processing, manage escalations, and drive customer satisfaction for global clients.
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Head of Field Service Management (m/w/d) (NRW/Hessen/Remote) Charisma-Tec GmbHRemote 8d Lead a field service organization of 150+ technicians and build a professional subcontractor management function to optimize productivity and service delivery.
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Customer Service Lead HalmaSussex, US 8d Lead and enhance customer service operations, develop support policies, track KPIs, and manage case/complaint resolution for customers in the emergency communications and life safety industry.
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IT Service Delivery Manager↗ Amaris Consulting | Part of Mantu 8d Lead a team of ~15 internal and external professionals to deliver technology products supporting Travel Insurance and Assistance services.
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Service Center Manager↗ HiabSödertälje, Stockholm County, Sweden 8d Lead service center and field service operations to deliver high-quality, timely, and cost-efficient services for customers.
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DELIVERY MANAGER (5By5 Soluções Em Sistemas)↗ JobbolOsasco, SP, BR 8d Lead executive governance and client relationships, ensuring SLAs and contractual results while managing support operations and agile squads.
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Manager, Third Party Risk - Vendor Management SantanderREMOTE - Texas, US $90k–$145k8d Managing ongoing relationships with third-party vendors, overseeing vendor management team workflows, and ensuring compliance with partnership agreements and SLAs.
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Senior EETS Integration & Customer Service Manager (m/w/d/x) Telekom-GrowthhubAachen - Am Gut Wolf 9a 8d Senior manager responsible for integrating sales partners into the T-Systems tolling platform and ensuring stable, customer-oriented operations within the European tolling environment.
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Service Operation Manager↗ Carrier40, TH 8d Senior service operations leader managing multiple HVAC service branches to drive business performance, ensure customer satisfaction, and deliver profitable growth.
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Service Manager - Chandler, AZ↗ Cook Solutions GroupChandler, AZ, US $90k–$105k8d Oversee Security and ATM Service operations and lead ATM installation projects for banking centers.
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Executive, Contact Centre PrudentialKuala Lumpur (Group Head Office), MY 8d Provide efficient, high-quality telephone servicing for agents and policyholders, managing customer expectations and resolving issues.
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US National Service Manager - EDAX Products↗ AmetekRemote, US $115k–$140k8d Leading and developing the EDAX field service organization to deliver exceptional customer support, operational excellence, and profitable growth for advanced materials characterization solutions.
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Area Director↗ Nationwide Building SocietySwindon, ENG, GB £70k8d Provide dynamic leadership across the South West area (39 branches) to deliver outstanding performance and customer experiences while managing risk and colleague engagement.
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Senior ManagerImplementation EmpowerPH Manila 8d Oversee a team of Implementation Consultants to install new retirement plan sales and manage complex client solutions.
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Puestos vacantes: Team Lead (10090)↗ SeidorRemote 8d Leading the Field Support team to ensure business continuity through proactive and reactive user support, on-site product installation, maintenance, and repair.
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BPO Operation Manager - IT↗ Impetus Career ConsultantsMohali district, India 8d Lead and manage IT/Technical Support operations, ensuring delivery against business objectives and driving operational excellence.
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Service Delivery Manager / Operations Lead – Melbourne↗ RedimedMelbourne, Victoria, Australia 8d Lead three key service teams (Client Services, Clinic Services, Medical Expert coordination) to deliver multidisciplinary health and medicolegal solutions, improving workflows and service experience for insurers, employers, and legal firms.
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Contact Center Manager↗ Teachers HealthSydney, New South Wales, Australia 8d Lead a high-performing contact centre team to deliver exceptional member service and operational excellence for over 500,000 teachers and education staff.
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Business Operations Manager:in↗ Manpower ÖsterreichRemote €63k8d Managing operations across Austria, optimizing service units, and ensuring efficient customer support and performance management.
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Manager, Imaging Operations IronmountainUS | CA | Livermore | 6933 Preston Avenue $81k–$108k8d Lead and optimize end-to-end onsite imaging and document conversion operations across multiple shifts, ensuring workflow throughput, equipment readiness, and capacity forecasting.
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Teamleitung Projektabwicklung (m/w/d) RESTLOS Industrieverwertungen & Service GmbHNürnberg, Mittelfranken, BAYERN 8d Leading a team of 9 commercial staff on-site to execute auction processes, including item collection, photography, and pickup operations.
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Teamleitung Versicherung (m/w/d) Noerpel SEUlm, Donau, BADEN_WUERTTEMBERG 8d Manage the processing and handling of incoming insurance claims across multiple logistics sites.
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Teamleiter Support & Service (m/w/d) Orizon GmbH, Niederlassung RostockRostock, MECKLENBURG_VORPOMMERN 8d Leading the Support and Service areas for a medical device manufacturer, managing resources, capacity, and budget while driving process improvement.
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US LCS Parts & Repair Manager AbbRemote $120k–$190k8d Lead operations for assigned service centers, ensuring compliance with procedures, quality standards, and profitability targets while driving parts & repair growth.
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Team Leader with Swedish - Scandinavian Airlines CnxPOL Warsaw - Al. Solidarności 171, Building B-3rd Flr, PL 8d Supervise a group of call center associates to ensure performance metrics and customer service KPIs are achieved.
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Group Support Service Manager WoltHaifa, Israel 9d Lead the Courier Support function by managing Team Leads, overseeing service quality, operational performance, and professional development of teams.
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Gerente de Pós-Vendas, Serviços & Desenvolvimento de Rede J.AssyCaldas Novas, Goiás 9d Manage after-sales services, technical field operations, and the partner dealer network to drive customer satisfaction and recurring revenue for agricultural machinery.
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Coordenador de Operações em Tecnologia Stefanini GroupBelo Horizonte, Minas Gerais 9d Coordinate local support team activities, manage people performance, and maintain direct client relationships for IT operations.
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Senior Resource Planning Manager M&G plc.Stirling, Scotland, GB 9d Lead strategic resource and capacity planning for customer contact, back-office, and complaints operations across M&G Life's UK and international operations.
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Supervisor PayoneerIndia-Bangalore 9d Online lead for customer care ensuring service level agreements are met, managing associates, and handling crisis events.
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Team Manager - Operations Support St. James's PlaceCirencester, England, GB 9d Lead a nationally distributed Operations Support Team to ensure operational continuity, manage administrative coordination, and support business leadership groups across multiple UK locations.
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