Teamleitung IT-Berechtigungen & Service Management (m/w/d)
Core
Leading the IT Authorization and Service Management group to ensure secure, compliant, and efficient IT operations for a savings bank.
Role type
Senior IT Service Management Team Lead
Builds
IT authorization processes, IT service availability, and incident response workflows
Domain
Banking / IT Service Management
Required skills
IT process management, IT authorization governance, IT service management, incident management, team leadership, project management
Preferred skills
Experience in savings bank or financial services, regulatory compliance knowledge
Technologies
ITSM tools, IAM systems, monitoring tools
Responsibilities
Lead team development and workflow optimization, manage IT authorization lifecycle and regulatory compliance, oversee IT service availability and quality, coordinate incident management, drive process improvement and cross-functional collaboration, lead projects and represent the team in committees