Intern - IT Operations & Automation (Jan-June 2027, Full-Time)
Core
Support day-to-day IT operations activities including service monitoring, incident tracking, and operational follow-up across infrastructure and application support teams.
Role type
IT Operations Intern
Builds
Operational dashboards, incident reports, and automated workflows for IT service delivery
Domain
Banking / IT Operations & Service Management
Deliverable
dashboards & analysis
Required skills
ITSM concepts, incident/problem/change management, Python, Shell, Ansible, Microsoft Excel, data analysis
Preferred skills
Scripting languages, root cause analysis, process improvement
Responsibilities
Monitor services and track incidents, maintain ITSM and CMDB records, prepare operational dashboards and reports, assist in automating manual tasks, support root cause analysis, coordinate operational updates
Seniority
Intern