Technical Analyst
Core
Manages the lifecycle, inventory, and compliance of hardware and software assets, optimizing licenses and supporting audit readiness.
Role type
IT Asset Management Analyst
Builds
Asset governance processes, compliance reports, and optimized license entitlements
Domain
Information Technology / Asset Management
Deliverable
dashboards & analysis
Required skills
IT Asset Management (ITAM), Software Asset Management (SAM), Hardware Asset Management (HAM), ServiceNow SAM Pro, Snow License Manager, license compliance auditing, inventory reconciliation, data analysis
Preferred skills
ServiceNow Certified Implementation Specialist (CIS), Certified Software Asset Manager (CSAM), Microsoft Excel, Power BI, ITIL processes, software contract management
Technologies
ServiceNow, Snow License Manager, Microsoft Excel, Power BI
Responsibilities
Manage hardware and software asset lifecycles from procurement to retirement; Administer software asset management tools to maintain inventories and compliance; Support audit readiness and conduct software compliance assessments; Develop and maintain asset management standards and process documentation; Analyze software usage data to identify optimization opportunities; Reconcile asset and licensing data across multiple technology platforms
Seniority
Junior to Mid-level, hands-on IC
