IT Change Management, Lead

Toronto, CAFull-time$100k–$125k2026-10-28 → 2026-11-10

Hybrid

Core

Leading and governing the ITSM Change management practice to ensure all technology changes are assessed, prioritized, and executed in a controlled manner to minimize risk and maintain stability.

Role type

Lead Change Management (ITSM/ITIL)

Builds

Real Time Rail payments systems

Domain

Financial Technology / Payments

Required skills

ITSM Change Management, ITIL best practices, Change Advisory Board (CAB) facilitation, risk assessment, stakeholder alignment, process governance, reporting and KPIs

Preferred skills

None stated

Technologies

None stated

Responsibilities

Lead and enforce Change management governance; Assess and authorize Change requests; Chair and facilitate CAB forums; Own change calendars and scheduling; Maintain and evolve Change management processes; Develop and deliver reporting on Change performance, risks, and KPIs

Seniority

Senior, hands-on IC

About Interac

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.