Service Operations Engineer
Core
Manage general application tasks, daily operations, usability, and support automation of processes and deployment pipelines.
Role type
Junior Service Operations Engineer
Builds
Application services and deployment pipelines
Domain
IT Operations / Software Engineering
Deliverable
production ML models
Required skills
Shell scripting, SQL databases, IT collaboration tools (Jira, Confluence, Bitbucket), process documentation, KPI analysis, certificate management, user access management, root cause analysis, AI implementation support
Preferred skills
Information security and cryptography knowledge, database skills (MS-SQL, MySQL, SQLite), quality improvement methods
Technologies
Shell, MS-SQL, MySQL, SQLite, Confluence, Bitbucket, Jira, MS Office
Responsibilities
Manage application updates and usability, maintain testing monitoring and logging, support automation of service deliveries, manage certificates and user access, analyze data to find root causes, measure process performance via KPIs, document processes for compliance, help implement AI for efficiency
Seniority
Junior, 0-2 years experience
