Application Support Engineer / Application Manager
Core
Manage procurement management ecosystem applications (Scoops and Skipper) ensuring performance, operational monitoring, and SLA compliance for the IT Finance Department.
Role type
Application Support Engineer / Application Manager
Builds
Procurement management ecosystem applications
Domain
Finance / Procurement Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Application production run support, Technical leadership, Risk assessment, SLA management, Regression testing, Resource identification, Functional/technical solution development, Solution validation, Operational documentation, Incident management, Technical documentation, Continuous improvement, Stakeholder communication, Meeting management
Preferred skills
Accounting scope knowledge, Purchasing software knowledge (Ivalua), PowerBI, Test tools and frameworks, Oracle DB advanced knowledge
Technologies
Service Now, Jira Lanta, Oracle with PL SQL, PowerBI
Responsibilities
Assess risks within scope of responsibility, Guarantee delivery objectives and deadlines, Identify and request essential resources, Develop and validate functional or technical macro-solutions, Update operational deliverables, Manage meetings and committees, Organize documentation and knowledge base, Maintain FAQ and bug fixing information, Prepare technical documentation, Reduce incidents through continuous improvement, Communicate with stakeholders and business lines
Seniority
Mid-Senior, hands-on IC with leadership aspects
