Locals Only Urgent Need Release Analyst
Core
Managing release and change processes within complex IT infrastructure to ensure technical solutions are implemented securely and effectively.
Role type
Release Analyst
Builds
IT infrastructure and application deployments
Domain
IT Operations / Release Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ITIL framework knowledge, ServiceNow platform proficiency, Release & Change Management processes, application architecture understanding, infrastructure architecture knowledge, incident resolution, problem resolution, IT general controls, complex stakeholder management, Excel, PowerPoint
Preferred skills
ITIL certification, experience in information security, disaster recovery
Technologies
ServiceNow, ITIL
Responsibilities
Execute release and change management processes, work within complex infrastructure environments, collaborate with diverse stakeholders including business operations and IT, understand and apply IT general controls, resolve incidents and problems
Seniority
Mid-Senior level (5-8 years experience)