I_SGTO Operational N1 Incidents & Problems Management Analyst II
Core
Set up, operate, monitor, troubleshoot, and execute preventive maintenance on an entire platform.
Role type
Operational N1 Incidents & Problems Management Analyst
Builds
Platform stability and uptime
Domain
IT Operations / Telecommunications Engineering
Deliverable
infrastructure
Required skills
Technical Troubleshooting, Database Backup and Migration, Mainframe Hardware, Mainframe Operating Systems and Platforms, Open Systems and Platforms, Server Operating Systems and Platforms, Storage Management, Cloud Computing, Agile Modeling, Information Security Management
Preferred skills
Cross-Team Integration, Planning and Organizing, Taking Ownership, Inspiring and executing transformation
Responsibilities
Set up and operate the platform, monitor platform status, troubleshoot issues, execute preventive maintenance
Seniority
Mid-level (3-5 years experience)