About the job
Core
Managing operational data, handling system errors and user inquiries, and supporting system operations and policy planning.
Role type
IT system operations specialist
Builds
Operational stability and process improvements for internal systems
Domain
IT operations
Deliverable
infrastructure
Required skills
IT system operations, data management, system error troubleshooting, user inquiry handling, policy planning, process improvement, requirement gathering, developer collaboration, UAT support, new feature verification, deployment verification
Preferred skills
UAT and service verification experience, experience in operating and enhancing business systems, experience in establishing operational policies and improving processes
Technologies
null
Responsibilities
Manage and modify operational data, respond to system errors and user inquiries, support system operations and manage manuals, plan operational policies, collect business requirements and derive improvement tasks, establish operational policies and improve processes, collaborate with developers and coordinate requirements, support verification and UAT, verify new features and deployments, manage UAT results
Seniority
Mid-level, hands-on IC
