Regional Principal Program Manager
Core
Lead operational service development across the IT lifecycle, identifying opportunities and improvement areas using customer, business, and performance insights.
Role type
Senior IC program manager (IT operations)
Builds
Operational services and change initiatives across DCOPS
Domain
IT operations and service management
Required skills
IT lifecycle program management, data analysis, OKR/KPI definition, stakeholder accountability, cross-functional project management, service improvement strategies
Preferred skills
Engineering background, product/technical program management experience
Technologies
None stated
Responsibilities
Define program goals, priorities, and success criteria; drive end-to-end implementation and continuous improvement; establish processes and monitor performance requirements; provide recommendations to leadership based on performance data and insights
Seniority
Principal, hands-on IC
