Technical Support Engineer - night shifts
Core
Provide second-level technical support and integration protocol testing for iGaming operator partners, ensuring system stability and resolving issues during night shifts.
Role type
Senior IC technical support engineer (integration & monitoring)
Builds
Stable integration environments for iGaming operators
Domain
iGaming / Online Gaming
Required skills
Monitoring tools (Elastic, Dynatrace, Grafana), XML, JSON, REST APIs, Git, SDLC awareness, API protocols, troubleshooting, second-level support
Preferred skills
Java, C#, Node.js, TypeScript, AWS, Azure, GCP, Kubernetes, Jira, QA processes, Agile (Scrum/Kanban), iGaming domain knowledge
Technologies
Elastic, Dynatrace, Grafana, XML, JSON, Git, REST, Java, C#, Node.js, TypeScript, AWS, Azure, GCP, Kubernetes, Jira
Responsibilities
Analyze and resolve integration issues, perform integration protocol testing, deliver second-level customer support, monitor system health using tools like Elastic and Dynatrace
Seniority
Mid-level, hands-on IC
