Distribution Service Engineer - Benelux
Core
Manage distributor support, provide technical training, and conduct onsite troubleshooting for Sungrow's PV/ESS/O&M solutions in the Benelux region.
Role type
Senior IC distribution service engineer (PV/ESS)
Builds
Support and training for Sungrow's inverter and energy storage solutions
Domain
Renewable energy (PV/ESS)
Deliverable
client delivery
Required skills
electrical engineering background, PV/ESS/O&M technical support experience, inverter knowledge, Dutch or French (native), English (B2+), Microsoft Office proficiency
Preferred skills
experience with string inverters, central inverters, inverter stations, transformer and switch gear, storage solutions
Technologies
Microsoft Office
Responsibilities
Manage hotline/ticket system for distributors and installers, train distributors and installers, perform onsite troubleshooting with partner success managers, conduct pre-sale customer visits, create FAQ and online courses, generate regional performance reports
Seniority
Mid-level, hands-on IC