Field Application Engineer (m/w/d)
Core
Support the deployment and adoption of IoT solutions through on-site customer visits, technical assessments, and troubleshooting to ensure performance and quality.
Role type
Field Application Engineer (IoT)
Builds
IoT devices, wireless networks, cloud services, and software applications for retail and omnichannel commerce
Domain
IoT, wireless networking, cloud services, retail technology
Deliverable
physical/clinical work
Required skills
IoT technologies, wireless communication protocols (Wi-Fi, BLE, Zigbee, LoRa), software troubleshooting, basic coding/scripting, log analysis, Linux environments, project management, data analysis
Preferred skills
Experience in consumer electronics or SaaS, ability to explain complex concepts to non-technical audiences
Technologies
Wi-Fi, Bluetooth Low Energy (BLE), Zigbee, LoRa, Azure Kusto Query Language, Sumo Logic, Splunk, Linux
Responsibilities
Assist in transitioning product prototypes into production, support deployment and installation of new products, act as primary technical contact for customers, provide technical guidance and best practices, troubleshoot technical issues and perform root cause analysis, conduct on-site visits for installation support and quality assurance, identify risks and implement corrective actions, document and maintain troubleshooting guides and procedures
Seniority
Mid-level (3+ years experience)
