Manager
Core
Manage a large subset of sales or operations activities or a specialized support sub-function, developing and implementing the business plan while overseeing administrative support.
Role type
Senior Manager (Sales/Operations/Administrative Support)
Builds
Administrative services and operational support for the sector
Domain
Financial Services / Cooperative Banking
Required skills
Strategic planning, Team management, Performance management, Change management, Talent development, Business intelligence, Process improvement, Stakeholder communication
Preferred skills
Knowledge of Desjardins cooperative values, Diversity and inclusion practices
Technologies
None stated
Responsibilities
Support immediate supervisor with work organization and operational planning; Develop and track unit action plans aligned with strategy; Establish management practices for talent attraction, retention, and engagement; Define and implement unit service activities to maximize business results; Manage individual and team performance; Continuously improve managed processes; Represent the organization and conduct business intelligence.
Seniority
Senior, hands-on IC