Collections Manager BeNeFra
Core
Lead and develop high-performing collections teams in Belgium, Netherlands, and France to recover outstanding receivables and maintain healthy cashflow.
Role type
Senior Collections Team Manager (Regional)
Builds
Collections teams and processes for three European markets
Domain
Financial services / Debt collection
Required skills
Team leadership, performance management, conflict resolution, coaching, recruitment and onboarding, strategic decision-making, cross-border travel
Preferred skills
Experience with debt collection agencies or credit management, leading teams through organizational change
Technologies
None stated
Responsibilities
Lead and motivate collections teams across three markets; set clear KPIs and conduct performance reviews; coach team members on career development; recruit and onboard new colleagues; manage difficult conversations and formal exit processes; travel between offices in Ronse, Lille, Breda, and Antwerpen
Seniority
Senior, hands-on IC
