Supervisor de cartera vencida
Core
Supervise the delinquent loan portfolio by coordinating a team of recovery agents to ensure full client visits and achieve monthly budget targets.
Role type
Team lead for debt recovery
Builds
Monthly recovery budget targets
Domain
Financial services / Debt collection
Required skills
Team management, Debt recovery, Field sales, Data handling, Payroll management, Performance validation, Corrective action tracking, Budget achievement
Responsibilities
Daily review of clients requiring attention, Work assignment, Team performance validation, Providing feedback to the team, Payroll review, Data management