Warranty Team Leader with German
Core
Lead a warranty claims team within GBS Poland, ensuring accurate, timely, and compliant processing of warranty claims and service to claimants.
Role type
Senior team lead (warranty claims operations)
Builds
Warranty claims processing and resolution workflows
Domain
Aerospace / After-sales service / Shared Services
Required skills
Team leadership, workload allocation, claims decisioning, SAP proficiency, stakeholder management, continuous improvement, root-cause analysis
Preferred skills
Engineering or Business Administration degree, GBS/shared-services experience, automation/AI implementation
Technologies
SAP, Excel, PowerPoint
Responsibilities
Lead and develop the team, review and validate incoming claims, exercise delegated authority to approve/decline claims, manage service levels and quality, act as escalation point for complex claims, drive continuous improvement initiatives.
Seniority
Senior, hands-on IC with team leadership