Team Manager - Operations Support
Core
Lead a nationally distributed Operations Support Team to ensure operational continuity, manage administrative coordination, and support business leadership groups across multiple UK locations.
Role type
Mid-Senior Operations Team Manager
Builds
Operational continuity and administrative support for business leadership groups
Domain
Financial services / Operations
Required skills
People management, operational change leadership, multi-location operations, SLA management, resource allocation, budget management, process improvement, stakeholder communication, performance review leadership
Preferred skills
Financial services experience, management information usage
Technologies
None stated
Responsibilities
Set priorities and expectations to support business objectives, ensure SLAs are consistently achieved for location tasks, handle resources to maintain operational continuity, manage temporary staffing budgets, lead team meetings and business updates, drive continuous improvement initiatives, communicate business changes, ensure effective processes and procedures, lead performance reviews, contribute to corporate decision making, coach and mentor colleagues
Seniority
Mid-Senior Level