Operations Management
2,790 open positions
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Customer Operations - Lead EthoslifeBangalore, India 1mo Lead a team of 10-12 Customer Operations Associates to deliver exceptional experiences to new and existing life insurance customers and referring agents via email, live chat, SMS, and phone.
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Responsable/ gerente de Delegación Valencia y gestor GG.CC Rentokil-InitialPaterna, VALENCIA, es 1mo Manage the Valencia branch operations and lead national private key account management.
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Business Unit Manager Asbestos Belgium EurofinsMerelbeke-Melle, Vlaanderen, be 1mo Lead and develop the Asbestos Services Business Unit, driving operational and financial performance while managing a team of ~25 FTE in Belgium.
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Responsable Secteur Free Proxi - Rennes - H/F Iliad-FreeRennes, Brittany, fr 1mo Manage a team of coordinators and technicians providing on-site technical assistance to Free subscribers in a defined geographic area.
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Technical Support, Manager, Americas EquativSao Paulo 1mo Lead a team of technical support specialists to deliver high-quality technical support and drive continuous improvement through AI and automation.
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Services Business Operations Manager HpeTlaquepaque, Jalisco, Mexico 1mo Oversee global services operations team, develop and manage processes, and customize tools for maximum efficiency to support HPEN Services business.
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Large Format Printer - Channel Service Manager HpAlpharetta, Georgia, United States of America $83k–$128k1mo Serve as the primary HP service liaison for strategic Large Format Channel Partners, driving partner readiness, service delivery excellence, escalation management, and operational compliance.
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Teamleitung Field Service Logopak Systeme GmbH & Co. KGRemote 1mo Leading and managing the Field Service team for logistics labeling systems, overseeing national and international service deployments, and handling commercial service processes.
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Sachgebietsleitung Druck-, Data-, Post- u. Scancenter Stadt DuisburgDuisburg, NORDRHEIN_WESTFALEN 1mo Leading a technical service operation (printing, data, mail, scanning) for the City of Duisburg, managing ~50 employees across IT, printing technology, and administration.
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Customer Care Manager Northern Europe Cluster nVentJönköping, SE 1mo Lead Customer Care operations across the Northern Europe cluster (UK, Ireland, Sweden, Norway, Denmark), ensuring operational excellence and driving business integration.
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Teamleitung (m/w/d) telefonische Sachbearbeitung - Direktvermittlung Bankpower GmbHRemote 1mo Leading a team of telephone customer service agents handling debt collection and claims management calls.
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Performance Lead NoblecorpGlobal Recruiting, US 1mo Enhancing operational performance across drilling, completion, and subsea phases to ensure operational excellence and customer satisfaction.
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Supervisor Client Services TsysCUAJIMALPA, , MEXICO 1mo Manages a technical client service team to resolve client issues, define problems, and ensure service level agreements are met.
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Head of Branch Customer Service ManulifeDist.7, Ho Chi Minh, VN 1mo Lead end-to-end Branch Customer Service operations across a nationwide network, ensuring consistent, compliant, and customer-centric servicing experiences through multiple channels.
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Contact Center Team Manager GhrPhoenix, US 1mo Leading a segment or small operation unit for Specialized Servicing and Fulfillment Operations, managing inbound calls and chats to deliver client care.
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Service Desk Lead- Bengaluru, IND-WKP↗ Diversified 1mo Lead the Service Desk team to manage daily operations, handle escalations, and ensure SLA compliance for complex AV and IT installations.
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Operations Manager - Cash Management FirstamUSA, South Carolina, Fort Mill $77k1mo Oversees a team or multiple small teams to ensure smooth delivery of processes and services while building team capability, focusing on execution, compliance, and continuous improvement.
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Team Lead with German CnxPOL Katowice - Global Office Park, Building A2 Flrs 10 thru 13, PL 1mo Supervise call center associates to ensure performance metrics and customer service KPIs are achieved.
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Helpline Services Manager PandaRemote $142k1mo Lead the day-to-day operation of a national digital mental health helpline service, ensuring safety, responsiveness, and high-quality care for callers.
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Team Leader Cleaning Services Precise People HubBrisbane, Queensland 1mo Lead a team of service technicians for commercial kitchen exhaust and HVAC cleaning, ensuring safe and efficient delivery of services while providing hands-on technical support.
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Customer Service Manager Synergie AustraliaSydney, New South Wales $90k1mo Lead a team of six customer service professionals in a high-volume steel and building products operation, ensuring accurate order processing and strong client relationships.
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Team Leader - Customer Service Pepper GroupParramatta, New South Wales 1mo Lead a team of Customer Service Specialists to deliver exceptional customer experiences and maintain strong operational performance in a contact centre environment.
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Manager, Internal Dispute Resolution Bendigo BankMelbourne, Victoria 1mo Lead the operational delivery of a complaints management function and oversee the end-to-end resolution of complex customer disputes within a retail bank.
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Customer Service Team Lead Melbourne, AUSThomastown, Victoria 1mo Lead a dedicated customer service team to deliver exceptional support and problem resolution for clients in the industrial safety industry.
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Energy Billing Manager Smart Urban Properties AustraliaSouth Melbourne, Victoria 1mo Lead the day-to-day delivery of energy billing operations, ensuring accuracy and timeliness across all customer segments and products for a multi-occupancy property provider.
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Team Leader – Plan Management NDIS – Remote LifeFul NDISRemote 1mo Lead a remote team in managing NDIS participant funding, processing provider invoices, and ensuring financial compliance.
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Practice Manager LHD LawyersSydney, New South Wales 1mo Manage the day-to-day operations, performance, and compliance of the firm's NSW and TAS personal injury practices.
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NDIS Plan Management Team Leader Catholic Care Central QueenslandRockhampton, Queensland $97k1mo Lead a team managing NDIS participant funds and ensuring compliance with NDIS regulations.
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Home & Energy Team Leader RaaRemote 1mo Lead the day-to-day delivery of solar, battery, EV home charging, and trade assist installation services for RAA members.
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Dispute Resolution Manager, Early Resolution EWONSydney, New South Wales 1mo Lead Early Resolution teams to manage complaint intake, triage, and resolution, ensuring fair and timely customer outcomes.
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Support Services Centre Manager AmentumAlice Springs, Northern Territory 1mo Lead and optimize the day-to-day operations of a Support Services Center (SSC) to ensure seamless delivery of critical administrative, scheduling, hospitality, and customer service functions for a mission-critical program.
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First Nations Team Manager – Service Contact Centre My NRMADubbo, New South Wales 1mo Lead and support a team of Contact Centre Consultants in the Roadside Contact Centre, embedding First Nations protocols into daily operations and fostering a culturally safe environment.
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Client Delivery Officer 360 Health ManagementShepparton, Victoria 1mo Lead and support a team of Disability Support Workers to deliver high-quality, person-centred support to participants in the NDIS framework.
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Contact centre team leader A2bMelbourne, Victoria 1mo Lead, coach, and inspire a team of customer service professionals to deliver exceptional transport experiences for corporate, community, and disability customers.
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Commercial Service Manager RollinsPortland, Oregon $70k1mo Lead commercial pest control service operations, ensuring top-notch service delivery and customer satisfaction for homes and businesses.
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Team Lead, Legal Response OkxKuala Lumpur, Malaysia 1mo Lead a team of Legal Response agents to triage and manage law enforcement requests, ensuring SLA adherence and operational efficiency for a crypto exchange.
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Teamleiter (m/w/d) für Revier-/Alarmfahrer SecuritasBerlin, BE, de 1mo Leading and developing a mobile security team focused on operational excellence, efficient dispatch, and incident management to ensure a smooth, customer-oriented service.
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Insurance Operations Team Manager (Life & Disability) SutherlandTaguig, NCR, ph 1mo Lead, mentor, and motivate a team to achieve operational, quality, and client performance objectives for Life & Disability Insurance accounts.
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Senior Manager - Automotive Warranty and Services Expert (f/m/x) Auto1-GroupBerlin, BE, de 1mo Lead the review, improvement, and optimization of automotive warranty and maintenance subscription programs to reduce costs and drive revenue growth.
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Case Manager Lead MorganmorganjobsapplynowAtlanta 1mo Lead a team of 5 case managers and oversee an inventory of approximately 50 high-value personal injury cases from inception to litigation.
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Travel GDS Support Wns-Global-ServicesManila, NCR, ph 1mo Manage corporate travel operations, lead and develop travel teams, and oversee GDS (Amadeus/Sabre) support to achieve KPIs and SLAs.
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Regional Manager, Operations (Based in Yokohama) AgodaYokohama 1mo Leading the Japanese language customer service team to provide real-time support across voice, email, chat, and back-office activities for Agoda's global customers.
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