Energy Billing Manager
Core
Lead the day-to-day delivery of energy billing operations, ensuring accuracy and timeliness across all customer segments and products for a multi-occupancy property provider.
Role type
Senior IC Energy Billing Manager
Builds
Accurate energy billing outcomes, automated billing processes, and compliance frameworks for embedded electricity networks and multi-dwelling developments.
Domain
Energy retail / PropTech / Smart Buildings
Required skills
Energy billing operations leadership, annual repricing cycle management, regulatory compliance monitoring, operational risk analysis, team leadership, data analytics (Excel, Power BI), process automation
Preferred skills
AI-enabled tool implementation, stakeholder management, billing dispute resolution
Technologies
Power BI, Excel, AI-enabled tools
Responsibilities
Lead end-to-end energy billing delivery; operate and refine billing governance frameworks; own annual repricing process execution; run compliance monitoring and audits; lead operational investigations and remediation; build performance reporting and analytics; provide direct line leadership and coaching to the team.
Seniority
Senior, hands-on IC with team leadership