Operations Manager - Cash Management
Core
Oversees a team or multiple small teams to ensure smooth delivery of processes and services while building team capability, focusing on execution, compliance, and continuous improvement.
Role type
Senior Operations Manager
Builds
Operational processes and services for mortgage and real estate industries
Domain
Financial Services / Mortgage Servicing
Required skills
Team leadership, project management, performance management, strategic planning, stakeholder influence, change management, talent acquisition, business acumen, conflict resolution, customer relationship management
Preferred skills
Middle management experience, cross-functional collaboration, industry dynamics knowledge
Responsibilities
Manage daily operations of a large functional area, supervise skilled exempt and non-exempt employees, approve project designs and cost estimates, participate in long-range departmental planning, conduct performance reviews and make hiring/compensation recommendations
Seniority
Senior, hands-on IC with management oversight