Case Manager Lead
Core
Lead a team of 5 case managers and oversee an inventory of approximately 50 high-value personal injury cases from inception to litigation.
Role type
Senior IC case manager lead (legal operations)
Builds
Case management workflows and litigation support for personal injury claims
Domain
Legal services / Personal Injury
Required skills
Team supervision, case inventory management, demand preparation, timeline monitoring, quality assurance audits, strategic planning, process optimization
Preferred skills
Personal injury case management experience, leadership/supervisory experience, legal or insurance adjuster background
Technologies
Microsoft Word, Excel, Outlook
Responsibilities
Supervise and mentor a team of 5 case managers, oversee high-value case inventory, prepare comprehensive demands for submission, monitor case timelines and deadlines, conduct quality assurance audits, develop long-term strategic initiatives for the team
Seniority
Senior, hands-on IC with leadership responsibilities