HVAC Branch Service Manager
Core
Owns day-to-day tactical local service business processes and team management to ensure customer satisfaction and financial objectives are met.
Role type
Branch Service Manager
Builds
Service business operations and team performance
Domain
HVAC/Building Services
Required skills
Service operations management, Service dispatch/scheduling, Financial forecasting, Business process implementation, Team coaching, Project accounting, Customer relationship management, Strategic planning
Responsibilities
Manage defined business processes to deliver high customer satisfaction, Forecast and analyze financial objectives for all lines of service, Direct supervision of service business support team, Implement business best practices and service applications, Maintain delivery standards for sustainable profitable growth, Develop and maintain service team business plans