Service Manager/Foreman
Core
Lead the day-to-day operations of the Service Department, ensuring operational efficiency, team performance, and customer satisfaction for agricultural and heavy equipment.
Role type
Service Manager / Service Foreman
Builds
Service department operations and team performance
Domain
Agriculture & Forestry / Heavy Equipment
Required skills
mechanical knowledge, trade qualification, technical and diagnostic abilities, leadership skills, scheduling and assignment, recruiting and staffing, budget creation, process development, warranty claim management, experience with agricultural/construction/heavy equipment
Preferred skills
operations and management experience, people leadership experience, experience with John Deere products
Technologies
John Deere products
Responsibilities
Develops, communicates, enforces and monitors effective Service Department processes; Creates annual Service Department goals and budget; Schedules and assigns jobs and work areas to employees; Manages recruiting, staffing and employee development activities; Reviews work orders for completeness and accuracy; Ensures all departmental tools, equipment and vehicles are in good working order
Seniority
Mid-level, hands-on IC with leadership responsibilities