Operations Manager
Core
Lead and develop field operations across local and remote markets, overseeing Field Service Managers, Inventory Specialists, and field technicians to ensure operational performance, safety, and customer experience.
Role type
Senior Operations Manager (Field Services)
Builds
Field service operations, inventory management, and technician teams for DISH/In-Home Services
Domain
Telecommunications / In-Home Services / Field Operations
Required skills
Strategic leadership, AI literacy, operational planning, performance coaching, resource scheduling, problem-solving
Preferred skills
Experience with AI productivity tools, multi-site leadership development
Technologies
AI productivity tools
Responsibilities
Oversee site operations and direct daily employee activity; Coach, train, and develop managers and service technicians; Leverage AI tools to analyze site performance data and optimize workflows; Maintain high standards of customer service and operational execution; Establish accountability structures for career pathing.
Seniority
Senior, hands-on IC
