Líder de Cartera Relacional
Core
Formar un equipo de alto desempeño para garantizar la cobranza efectiva e investigación con calidad, construyendo relaciones de largo plazo con los consumidores.
Role type
Team Lead for Collection Management
Builds
Collection operations and team performance
Domain
Financial Services / Collections
Required skills
Leadership, Team Management, Analytical Skills, Results Orientation, Communication, Problem Solving, Conflict Resolution
Responsibilities
Form a high-performance team, Ensure compliance with key operational indicators (collection efficiency, average amount collected vs target), Ensure manager productivity, Enforce operational discipline (hours worked, days worked, visits per day, absences)
