Fleet Operations Support Lead
Core
Lead a team supporting fleet asset ownership, lifecycle management, and operational processes for a construction equipment rental company.
Role type
Senior IC fleet operations support lead
Builds
Accurate fleet asset records, standardized operating procedures (SOPs), and KPI reports for management
Domain
Construction equipment rental and fleet asset management
Deliverable
dashboards & analysis
Required skills
Monday.com, Jotform, reporting tools, Google Workspace, process improvement, SOP creation, KPI tracking, vendor management, de-escalation, training and mentoring
Preferred skills
Fleet lifecycle management, asset ownership programs, OEM buy-back processes, construction or equipment rental industry experience, formal or informal leadership
Technologies
Monday.com, Jotform, Google Workspace
Responsibilities
Serve as the primary point of contact for process and policy questions; design and deliver training for team members; maintain and update SOPs and quick-reference guides; track and report KPIs to management; manage escalation points for asset tracking and payments; support fleet asset needs including lost, stolen, and destroyed assets.
Seniority
Senior, hands-on IC with team leadership responsibilities