Team Leader - Southern Tasmania
Core
Leading a team of workplace rehabilitation professionals, managing operational capacity, and driving service excellence for employers and insurers in Southern Tasmania.
Role type
Team Leader, Workplace Rehabilitation
Builds
Workplace rehabilitation services and injury prevention outcomes
Domain
Health / Occupational Rehabilitation / Workers Compensation
Required skills
People leadership, team coaching and mentoring, operational oversight, referral allocation, workforce capacity management, stakeholder relationship management, complex case support, continuous improvement
Preferred skills
Experience in Occupational Rehabilitation industry, understanding of workers compensation, readiness for leadership, problem-solving, customer-focused approach
Technologies
AHPRA, ASORC, ESSA, AASW
Responsibilities
Leading, coaching and mentoring a team of rehabilitation consultants; Supporting consultant performance, development and engagement; Managing referral allocation and workforce capacity; Overseeing service quality and supporting consultants with complex cases; Building relationships with employers, insurers and key stakeholders; Managing customer enquiries and feedback; Monitoring team performance against objectives; Maintaining a reduced caseload; Contributing to continuous improvement initiatives
Seniority
Senior, hands-on IC