Teamleiter Customer Service / Export (m/w/d)
Core
Leading a Customer Service and Export team to manage international order processing and ensure smooth customer and delivery workflows.
Role type
Team Lead (Customer Service / Export)
Builds
International order fulfillment and export processes
Domain
Industrial manufacturing, international trade, logistics
Required skills
Team leadership, order management, export process knowledge, customer relationship management, escalation handling, process optimization
Preferred skills
Knowledge of customs and export regulations, project management
Technologies
N/A
Responsibilities
Lead and manage the Customer Service/Export team, oversee international order and export processing, ensure smooth customer and delivery processes, optimize workflows and interfaces, act as contact for internal departments and international clients, handle escalations and complaints, support projects in process and system optimization
Seniority
Manager, hands-on leadership