Commercial HVAC Service Manager
Core
Lead the growth, profitability, and day-to-day performance of the commercial mechanical service division, including P&L management, business development, and technician leadership.
Role type
Senior Service Manager (Commercial HVAC/Mechanical)
Builds
Commercial HVAC and mechanical service operations, preventative maintenance agreements, and recurring service revenue.
Domain
Commercial HVAC, Mechanical, Facility Services
Required skills
P&L management, business development, technician leadership, dispatch and scheduling, safety compliance, financial forecasting, client relationship management, preventative maintenance strategy, Salesforce FSM implementation, fleet and asset management
Preferred skills
Experience with Salesforce Field Service Management (FSM), knowledge of building automation data, mobile technology integration
Technologies
Salesforce Field Service Management (FSM), mobile technology, building automation systems
Responsibilities
Lead all aspects of commercial service operations including technicians, dispatch, scheduling, and customer support; Own the financial performance and P&L of the service division; Drive year-over-year EBITDA growth through revenue expansion and margin improvement; Recruit, hire, and develop skilled commercial HVAC and mechanical service technicians; Establish and manage service pricing, labor rates, and estimating practices; Lead efforts to grow the commercial service client base and expand existing accounts; Oversee service vehicles, tools, equipment, and inventory to ensure availability and cost control.
Seniority
Senior, hands-on leadership