Senior Executive - Debt Management Services - SME
Core
Achieve debt collection targets for assigned branches by monitoring agencies and in-house collectors, ensuring compliance and preventing fraud.
Role type
Senior Executive, Debt Management Services
Builds
Collection strategies and performance reports for financial institutions
Domain
Financial Services / Debt Recovery
Required skills
Team Leadership, Vendor Management, Regulatory Compliance, Risk Management, Reporting and Analysis, Portfolio Management, Debt Collection Strategy, Target Achievement, Case tracking, Escalation handling
Preferred skills
None stated
Technologies
None stated
Responsibilities
Achieve collections targets by visiting customers and agencies, Monitor performance of collectors and identify fraudulent practices, Ensure legal compliance during repossession, Maintain accurate records of interactions and transactions, Provide regular reports on collection activities, Handle escalations to resolve issues, Manage Daily Risk Reports (DRR), Develop strategies to improve collection rates, Coordinate with internal and external clients