Jefe de Servicio Técnico e Instalaciones
Core
Lead the technical service and installations team for a Mexican water treatment and disinfection systems company, coordinating field operations, maintenance scheduling, and profitability.
Role type
Senior technical service and facilities manager
Builds
Water treatment and disinfection systems
Domain
Water treatment / Industrial maintenance
Required skills
Team leadership, Service scheduling, Resource allocation, Quality supervision, Cost analysis, Sales support, Client complaint resolution, Performance evaluation, Operational improvement, Procedure implementation
Preferred skills
None stated
Technologies
None stated
Responsibilities
Lead the technical service and installations team, Schedule installations and maintenance visits, Assign technicians and resources, Coordinate materials with procurement and logistics, Supervise field work quality, Monitor response times and compliance, Review quotes and service profitability, Track billing targets, Drive service sales and maintenance policy sales, Collaborate with sales on client proposals, Identify service opportunities in installed equipment, Handle client complaints and incidents, Evaluate staff performance and training, Implement installation and maintenance procedures, Analyze KPIs and propose operational improvements