Field Operations Manager - Australia
Core
Lead and manage customer-facing parts and service support functions for heavy machinery dealerships, ensuring operational excellence and profitability.
Role type
Field Operations Manager (Regional)
Builds
Parts and service operations for heavy machinery dealerships
Domain
Heavy machinery / Equipment dealership operations
Required skills
Heavy machinery dealer practices knowledge, Business development, Leadership, Financial review, 5S and Lean principles, Dealer audit compliance, International travel
Preferred skills
Operations Manager experience
Technologies
5S, Lean
Responsibilities
Execute customer support business plans and strategies, Guide succession planning for stores and key roles, Review store financials and identify focus areas, Develop plans for improved department performance, Track branch visit report cards and call cycles, Ensure dealer audit criteria are met at stores
Seniority
Manager, hands-on leadership