Regional Operations Manager
Core
Lead a diverse team to ensure sustainable business growth, operational excellence, profitability, and quality for G Adventures' comprehensive tour programme across Oceania.
Role type
Senior Regional Operations Manager
Builds
Tour operations, supplier networks, and regional infrastructure for small group travel
Domain
Travel & Tourism
Required skills
Strategic planning, supplier relationship management, team leadership, budget forecasting, risk management, compliance, incident management, cross-functional collaboration
Preferred skills
New product development, supplier negotiation, systems implementation, industry trend analysis
Technologies
Office administration tools, communication channels
Responsibilities
Lead ongoing enhancements of operational and administrative processes; Coordinate with Product and Strategic Operations divisions to manage product lines and inventory; Ensure accurate regional overhead budget forecasting; Collaborate with the Buying team on supplier selection, vetting, and training; Lead and manage a remote team of office employees and tour staff; Take an active role in managing critical incidents and emergencies in the field; Work closely with the Product team to verify the completeness and accuracy of all trip content.
Seniority
Senior, hands-on IC