*Packaged App Development Manager*
Core
Oversee the maintenance and support of critical telecom applications, ensuring stability, performance, and availability while leading a team of engineers.
Role type
Senior Application Maintenance Manager (Telecom)
Builds
High-availability telecom application services
Domain
Telecommunications / IT Operations
Required skills
Team leadership, incident management, change management, KPI monitoring, ITIL framework knowledge, telecom systems expertise, stakeholder communication
Preferred skills
PMP certification, specific telecom certifications, advanced degree in CS/IT/Telecom
Technologies
Application monitoring tools, telecom application stacks
Responsibilities
Lead and mentor a team of application maintenance engineers; manage incident response and problem resolution; enforce best practices for application monitoring; collaborate with IT teams and stakeholders on application performance; provide technical guidance on complex issues; report on application performance and issues.
Seniority
Senior, hands-on IC with management responsibilities