Area Service Manager - Los Angeles, CA
Core
Lead a geographically distributed team of Field Service Engineers to deliver high-quality equipment service, drive revenue growth, and ensure operational excellence in the life sciences and biotechnology sector.
Role type
Senior Area Service Manager
Builds
Field service operations, service contracts, and customer support solutions for life sciences and biotechnology customers
Domain
Life sciences, biotechnology, medical devices
Required skills
Team leadership, operational management, revenue growth, continuous improvement methodologies, cross-functional partnership, performance management, resource deployment
Preferred skills
Commercial experience in field service, DBS/lean tools application, zone-level initiative support
Technologies
Danaher Business System (DBS), Daily Management, Visual Management, Problem Solving Process (PSP), standard work, Kaizen
Responsibilities
Own area-level service business performance and revenue growth; lead execution of service growth mechanisms; provide leadership to distributed Field Service Engineers; deploy DBS operating rigor; ensure operational excellence and service delivery; serve as primary escalation point for complex issues; partner cross-functionally with zone and commercial leaders
Seniority
Senior, hands-on IC with management responsibilities