Leitung (m/w/d) Abrechnung
Core
Leading the billing team (~20 employees) for a municipal utility company, overseeing billing processes for business, household, and commercial customers across energy, mobility, and water sectors.
Role type
Senior management IC billing operations lead
Builds
Billing processes, reporting systems, and automation initiatives for utility billing
Domain
Utilities (Energy, Mobility, Water)
Required skills
Billing process expertise, team leadership, process optimization, stakeholder management, automation concept development, external vendor coordination, training program design
Preferred skills
SAP expertise, KPI definition, system reporting development
Technologies
SAP
Responsibilities
Lead and manage the billing team of approximately 20 employees; optimize and develop billing workflows based on legal requirements; coordinate and measure external billing service providers; develop interfaces with customer service, sales, and debt management departments; support the creation of automation concepts and reporting system enhancements; plan and deliver technical training for staff.
Seniority
Senior, hands-on IC
