HVACR Service Operation Team Leader
Core
Lead a team of field service technicians to deliver high-quality HVACR service support, including repairs, preventive maintenance, and resource planning for customers in North East Italy.
Role type
Senior IC HVACR Service Team Leader
Builds
Field service operations and customer support for HVAC systems
Domain
Building services / HVACR / Industrial facilities
Required skills
HVACR field service experience, team leadership, resource planning, customer relationship management, KPI operations, strategic thinking, analytical skills, sales acumen, hands-on technical mindset
Preferred skills
Engineering background, talent development, competitor analysis, Excel proficiency
Technologies
HVACR systems, Excel, Word, Notes
Responsibilities
Lead and coach field service technicians, ensure service level delivery and preventive maintenance, plan resources and field administration, monitor work and vacation planning, drive operational excellence and KPIs, communicate with service leaders and peers, report on competitors and trends
Seniority
Senior, hands-on IC with supervisory experience