Service Manager
Core
Lead a service operation for pest control, ensuring top-notch service, safety, and customer satisfaction while training and developing field technicians.
Role type
Service Manager (Operations & Team Leadership)
Builds
Pest control service delivery for residential and commercial clients
Domain
Pest Control / Home Services
Required skills
Team leadership, customer service, safety compliance, scheduling, inventory management, recruitment, training delivery
Preferred skills
Sales experience, empathy, integrity, innovation adoption
Technologies
Sales software, scheduling/routing systems, inventory management tools
Responsibilities
Lead and motivate the service team to deliver world-class service; train and develop field technicians; manage scheduling, routing, and inventory; ensure customer expectations are met through inspections and empathetic service; assist in recruiting top talent; champion adoption of new products and technology.
Seniority
Mid-level, hands-on IC with leadership responsibilities