Practice Support Manager
Core
Operational manager for the Business Advisory practice, partnering with senior leaders to manage team operations, financial performance, and client service delivery.
Role type
Senior IC practice support manager
Builds
Operational efficiency and client experience for the Business Advisory practice
Domain
Professional services / Business Advisory
Required skills
Practice operations management, financial acumen (budgeting, billing, WIP, debtors), stakeholder management, workforce planning, project management, process improvement, CRM systems proficiency
Preferred skills
Experience in accounting, consulting, or client-focused environments, tertiary qualifications in business/commerce/management
Technologies
Practice management systems, reporting tools, CRM systems
Responsibilities
Coordinate workflows and resourcing across the team, support financial performance and reporting, monitor practice metrics, support recruitment and onboarding, streamline operational processes, coordinate operational projects
Seniority
Senior, hands-on IC