Senior Operations Manager
Core
Lead the Loan Servicing and Securities Team to deliver post-loan servicing, account administration, payment mandates, and collateral management for complex commercial lending facilities.
Role type
Senior Operations Manager (Team Lead)
Builds
Operational excellence in post-loan servicing and securities management for commercial lending
Domain
Banking / Commercial Lending
Required skills
Team leadership and coaching, Operational risk mitigation, Process improvement and efficiency, Stakeholder management, Mandate and authorization control, Strategic initiative driving
Preferred skills
Experience in Social Housing, Project Finance, or Commercial Real Estate sectors
Technologies
None stated
Responsibilities
Lead and develop a team of nine managing high-value loan transactions and securities; Optimize working practices to improve team effectiveness and efficiency; Mitigate operational risk incidents and ensure accurate process controls; Provide business specialism and advice on complex transactions across Banking, Securities, and Deeds management; Coordinate communication across the wider Business Operations Team; Drive key strategic initiatives to solve operational challenges.
Seniority
Senior, hands-on IC with team leadership