Compliance & Contact QA
1,080 open positions
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FBS - Quality Consultant (Contact Center) CapgeminiMéxico 1mo Evaluates business unit performance and quality of contact, processing, and file handling in insurance claims and contact centers.
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FBS (Mexico) - Quality Consultant (Contact Center)↗ Farmers Insurance Careers MexicoMéxico, Mexico 1mo Evaluates business unit performance and quality of contact, processing, and file handling to identify opportunities impacting quality and recommend corrective actions.
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Associate I Carrier Credentialing Acrisure100 Ottawa Ave Sw - GRAND RAPIDS, MI, US 1mo Provide general administrative support to internal initiatives tied to automation, quality control of data associated with automation, testing, and aiding in the development of automation.
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QA Compliance Auditor LabcorpShanghai China 1mo Support regulatory and accreditation inspections, conduct internal and vendor audits, and ensure compliance with global QA policies and SOPs.
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Qualitätsmanagementbeauftragter (m/w/d) Lebenshilfe SykeSyke, NIEDERSACHSEN 1mo Implementing the GAB quality management procedure and maintaining the QM system for a social service organization serving children, youth, and adults.
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Qualitätsbeauftragter Pflege (m/w/d) Vollzeit / Teilzeit AlexA Seniorendienste GmbHDresden, SACHSEN 1mo Ensuring and continuously developing the quality of care and service delivery in home care and day care settings.
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Quality Supervisor | Ortigas TaskUsPasig, NCR, Philippines 1mo Supervise Quality Analysts to ensure compliance with processes, resolve client issues, and enforce escalation procedures.
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Manager - Aged Care Quality BaptistCareMelbourne, Victoria 1mo Lead the Aged Care Quality team to strengthen safety, compliance, and continuous improvement across residential and community aged care services.
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Senior Director City-Of-New-YorkNew York, NY, us 1mo Oversee operations and program design for Continuous Quality Improvement and Provider Developed Employment Assessments, managing a team of directors, managers, and staff to ensure compliance and operational efficiency.
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Senior Officer, Cards Payment, Card Operations Processing Center UobgroupCentral Region (City Area), SG 1mo Execute daily operational activities, monitor processes, and ensure compliance with internal policies and regulatory requirements for card operations.
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Accounting Control Senior Analyst, AS Db(do not use) Mumbai Nirlon Know. Pk B7, IN 1mo Senior Analyst in Finance Regulatory Reporting Quality Assurance (QA) team performing reviews of regulatory reports to manage governance and regulatory risk related to data.
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Contract Senior Officer, Distribution Compliance and Monitoring (6-mth contract) PrudentialHong Kong 1mo Monitor social media and conduct mystery shopping investigations to ensure distribution compliance and report findings.
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Sr. Manager - RBQM Operations↗ ICON Strategic SolutionsRemote 1mo Implement and coordinate Risk Based Quality Management (RBQM) procedures at the study level, including risk identification, assessment, centralized monitoring, and mitigation within the clinical trial lifecycle.
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Mitarbeiter:in Qualitätsmanagement (m/w/d) Vinzenz von Paul gGmbHWangen im Allgäu, BADEN_WUERTTEMBERG 1mo Responsible for care and quality management in regional social care facilities and services, ensuring continuous quality assurance and development through risk management and audits.
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Content, Training & Quality Manager – Vendor & Merchant Operations WoltBudapest, Hungary 1mo Build and maintain process documentation, SOPs, and knowledge-base articles for merchant operations workflows; design and deliver training for internal teams and external BPO agents; establish a global quality assurance framework.
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Quality Evaluator and Coach (Danish Speaking) - Benalmádena, Spain Jobs Europe ABSweden €25k1mo Monitor quality, coach agents, and support daily back-office operations for a Danish-speaking customer experience team.
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Senior Quality Operations Specialist, CAP & Monitoring WelbeHealthLos Angeles Area, CA $75k1mo Lead the end-to-end lifecycle of Corrective Action Plans (CAPs) resulting from PACE regulatory audits, monitoring, and complaints to ensure sustained compliance and drive operational improvement.
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[HCM - Tan Phu] O5 Country Quality Manager EurofinsHo Chi Minh City, Room No. C5, 4th Floor, IBC Building, 01A Me Linh Square, Ben Nghe Ward, District 1, vn 1mo Lead the implementation, oversight, and continuous enhancement of the O5 Program Quality Control Framework within the assigned country, ensuring objectivity, integrity, and consistency across inspection processes.
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Quality & Training Specialist with German CnxPOL Katowice - Global Office Park, Building A2 Flrs 10 thru 13, PL 1mo Evaluate customer interactions (calls, chats, email) for quality compliance and deliver training sessions to develop employee skills.
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Qualitätsmanager - QMB / Audits (m/w/d) Unternehmensgruppe PflegeButler GmbHFrankfurt am Main, HESSEN 1mo Responsible for the entire quality management of care facilities in a cluster in Hesse, ensuring standards through on-site visits, audits, and implementation of quality systems.
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Qualitätsmanagementbeauftragter (m/w/d) Kurbetriebsgesellschaft Bad Zwischenahn mbHBad Zwischenahn, NIEDERSACHSEN 1mo Coordinate and support quality management processes in medical rehabilitation departments to ensure patient-oriented, reliable care and continuous process development.
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Quality Assurance Specialist MotorwayBrighton 1mo Evaluate technical skills, sales techniques, and customer service in real-time and retrospective quality assessments across call, email, and live chat interactions.
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Manager, Compliance Risk Adjustment CenteneRemote $88k1mo Manages a team responsible for facilitating and leading external audits related to Risk Adjustment processes, ensuring visibility through reporting and collaborating on compliance issue prevention.
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Quality Analyst GuidehouseIN - Chennai 1mo Conduct quality audits on inpatient and observation accounts requiring Notification on Admission (NOA), validate submission accuracy, and perform root cause analysis on defects.
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Quality Assurance Specialist Auburn UniversityAuburn University, AL 1mo Administer a quality assurance program for a veterinary college, managing documentation, training, and regulatory compliance.
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Quality Analysts | Cairo | 1 French, 1 German or Spanish-speaking | Telecom!! SutherlandCairo, //CAIRO GOVERNORATE, eg 1mo Evaluate transactions and manage service quality for telecom clients to ensure customer satisfaction.
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Business Compliance Associate - CashNet USA EnovaChicago $75k1mo Monitor and supervise diverse product portfolios, execute customer remediations, and ensure compliance with regulatory requirements across various states.
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Senior Analyst, Data Scrubbing CintRemote 1mo Safeguarding the quality and integrity of clients' survey data through rigorous cleaning, validation, and scrubbing processes.
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Finance, Analyst AIA Singapore Private LimitedSingapore, Singapore, SG 1mo Ensures operational effectiveness and efficiency within reconciliations, develops control frameworks, and reviews system outputs for accuracy.
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Associate, Risk and Compliance GrabHCMC, vn 1mo Establish quality benchmarks, audit operational workflows, identify risks, and ensure compliance with policies and regulations for Grab Vietnam operations.
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Manager, Quality Assurance (UAE National) CBDDubai, United Arab Emirates 1mo Assist with testing and quality assurance over the implementation and execution of areas under Business Risk & Governance, ensuring adequate controls are in place for the Wholesale Banking Group.
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Oncology Quality Manager - Limerick Cancer Centre↗ Upmc IrelandLimerick, County Limerick, Ireland €70k–€90k1mo Develop, implement, and maintain the Oncology Quality Management programme to ensure compliance with national regulations and international standards (e.g., JCI), supporting safe, effective, and patient-centred care.
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stage 6 mois réclamation qualité SanofiMarcy-l'Etoile, FR 1mo Support the management and tracking of customer complaints to improve the efficiency of the complaint processing process.
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Outcome Testing and Controls Assurance Officer Allica-BankRemote 1mo Deliver independent, evidence-based assurance on customer outcomes and control effectiveness in line with FCA Consumer Duty and Risk Management Framework.
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Senior Quality Specialist AmpMelbourne, Victoria 1mo Support quality, consistency, and compliance across complaint handling by reviewing activities, identifying improvement opportunities, and ensuring RG271 adherence.
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Quality & Accreditation Officer ELMO Cloud HR & PayrollAdelaide, South Australia 1mo Coordinate organisation-wide accreditation readiness, quality improvement initiatives, and compliance with health/community service standards.
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Quality Systems Coordinator Cairns Convention CentreBrisbane - South, Queensland 1mo Administer the Quality Management System and documentation for the Brisbane Convention & Exhibition Centre (BCEC), ensuring compliance with ISO 9001 standards and driving performance improvements.
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Remote Quality Assurance Lead International SOSRemote 1mo Lead quality investigations, patient safety initiatives, complaints management, and continuous improvement activities to strengthen clinical governance and improve healthcare outcomes.
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Learning & Quality Assurance Manager AccorHotelSingapore, sg 1mo Lead Learning & Development initiatives and drive Leading Quality Assurance (LQA) standards to ensure consistent, high-quality guest experiences across the hotel.
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Manager, Compliance / Monitor NovartisToranomon (NPKK Head Office), JP 1mo Conduct risk assessments, sample testing, and local monitoring within the Annual Compliance Risk Cycle (ACRC) to verify business activities align with laws, regulations, and internal policies.
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Senior Manager, Business & Service Excellence [WSD] SggovterpPaya Lebar Quarter -PLQ 2, SG 1mo Drive service excellence and continuous improvement for the Workforce Services Division by managing public enquiries, MP appeals, audits, and knowledge systems.
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Qualitätssicherungstechniker/in Tirol KlinikenInnsbruck, TIROL 1mo Ensuring and developing quality standards, monitoring technical infrastructure, and managing master data for the Technical Service Center at a university hospital.
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Shop Governance & Strategy ‐ Strategic Business Compliance Support Department, Rakuten Total Solutions, Inc.(SBCSD) (Secondment) RakutenTokyo, Japan 1mo Design and execute site inspections and mystery shopping to solve frontline operational issues, conduct root cause analysis, and provide consulting to sales teams to prevent risks and improve service quality.
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