Compliance & Contact QA
1,080 open positions
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Quality Assurance Senior Manager PrudentialMetro Manila, PH 29d Independently assess the effectiveness of compliance-related processes, controls, and governance frameworks across the organization to provide assurance on adherence to regulatory requirements and internal policies.
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Risk & Quality Expert - Risk PwCCasablanca, MA 29d Ensure operational follow-up of the Risk & Quality framework across client missions, manage acceptance committees, and update compliance procedures for PwC's Advisory business units in France and the Maghreb.
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QFS Systems & Processes Asst Analyst PepsiCoNew Cairo, Egypt 29d Support QFS governance, operationalization, and maintenance of the QFS program by managing quality systems, reporting on regulatory requirements, and administering non-conformity databases.
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Sr Quality Coordinator - Marketplace Experience Delivery-HeroBarcelona, es 1mo Harmonize and elevate operational quality across regional BPO operations by transforming QA frameworks into data-driven engines that predict defects and drive continuous improvement.
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Controls Testing & Monitoring Officer Ink Recruitment JobAdderSydney, New South Wales 1mo Design, supervise, and execute risk-based control testing plans; build dashboards to monitor compliance metrics; and manage remediation of control deficiencies.
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RTO Compliance Manager - MCIE Earn and LearnMelbourne, Victoria 1mo Ensures compliance with VET Quality Framework, National Code 2018, and funding contracts for a Registered Training Organisation (RTO).
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AO5 Advisor - Real-time Network Management DavidsonBrisbane CBD, Queensland 1mo Develop governance documentation, procedures, and training materials to improve incident and disruption management processes for a Queensland Government department.
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Quality Assurance Specialist↗ Marina Bay SandsSingapore, Singapore 1mo Execute undercover evaluations of hotel operations, analyze data to identify quality gaps, and drive continuous improvement initiatives across departments.
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Mitarbeiter (m/w/d) im Qualitätsmanagement, Universitätsklinikum Gießen und Marburg GmbH Universitätsklinikum MarburgMarburg, HESSEN 1mo Ensuring quality and safety in clinical care through risk management, audits, and compliance monitoring.
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Mitarbeiter*in (m/w/d) in Teilzeit (50%) im Bereich Qualitätsmanagement und Fundraising Filderwerkstatt (Reha Verein im LK Esslingen e .V.)Remote 1mo Developing, implementing, and executing quality management (QM) policies and processes for the association, while managing fundraising initiatives and grant acquisition for new or existing programs.
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Manager of Customer Experience, Training and QA↗ Summit UtilitiesFayetteville, AR, US 1mo Strategic leadership for governance, execution, and continuous improvement of Training and Quality Assurance programs supporting Customer Experience operations.
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Loan Servicing & QA Specialist RaymondjamesPittsburgh, Pennsylvania - United States 1mo Data input of transactions and quality review of the core loan system for consumer and commercial loans.
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Auditor de Procesos↗ WispHubSupermanzana 534, ROO, MX $240k1mo Process auditor responsible for identifying improvement areas, implementing efficient strategies, and ensuring quality across all operations and processes.
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Mitarbeiter im Qualitätsmanagement und Controlling (m/w/d) medicos.AufSchalke Reha GmbH & Co. KGGelsenkirchen, NORDRHEIN_WESTFALEN 1mo Managing quality documentation and controlling operations for an ambulatory rehabilitation center.
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Claims Expert (m/w/d) Medical & Travel (befristet) RedionMünchen, BAYERN €65k–€75k1mo Analyze complex medical and travel claims cases to verify processing quality, identify process improvement opportunities, and implement preventive measures against fraud and leakage.
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Disability Hub MN Quality Assurance Analyst (QAA)↗ Direct Interactions, Inc.Seattle, WA, US 1mo Ensuring services meet quality, compliance, and client satisfaction standards through staff performance evaluation, process monitoring, and feedback.
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Consumer Relations Quality Coordinator - Columbus, OH AbbottUnited States - Ohio - Columbus $55k1mo Serve as the Voice of the Consumer for Abbott Nutrition, managing product complaints, ensuring regulatory compliance, and protecting brand reputation through risk management and cross-functional collaboration.
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Service Quality and Assurance Officer NSW GovernmentSydney, New South Wales 1mo Assess performance of contracted operators against standards, conduct inspections across stations and trains, and report findings to ensure service quality and customer satisfaction.
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Manager, System of Quality Management & Audit Quality↗ RubinbrownSt. Louis, MO, US 1mo Manage the firm's System of Quality Management (SoQM) and audit quality initiatives, including monitoring, risk assessment, remediation, and continuous improvement in accordance with SQMS 1 and PCAOB QC 1000.
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Funding and Compliance Officer SurewayWagga Wagga, New South Wales 1mo Ensure an RTO meets ASQA standards and funding requirements by managing fees, claims, payments, and learner progress records.
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Senior Advisor Reporting & Assurance New Zealand GovernmentWellington, Greater Wellington $91k1mo Lead high-quality performance reporting and risk-based assurance work across the Compliance, Monitoring and Enforcement (CME) Group to provide senior leaders with evidence-based insights into performance, risks, and opportunities.
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Quality Manager↗ South Beach International Hotel Management Pte. Ltd.Bugis, S00, SG 1mo Implement quality assurance processes to meet brand standards, ensure employee satisfaction, and drive continuous improvement at the property level.
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Operations Compliance Officer Corporate Health ManagementTullamarine, Victoria 1mo Identify and mitigate quality and compliance risks, ensure adherence to regulatory requirements (Work, Health, Safety, ISO, NDIS), and support the Quality Management System (QMS) within the corporate health sector.
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Claims Expert (m/w/d) Medical & Travel (befristet) Redion Germany Services GmbHMünchen €65k–€75k1mo Analyze complex medical and travel claims cases to verify processing quality, identify process improvement opportunities, and implement measures to enhance quality and prevent fraud/leakage.
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Senior Manager, CMAT & Quality Assurance CBDDubai, United Arab Emirates 1mo Lead and execute risk-based compliance reviews and quality assurance activities to evaluate internal controls and provide independent assurance on the bank's compliance framework.
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Quality Control & Remediations Manager SwissquoteGland, VD, ch 1mo Lead the Quality Control & Remediations team to perform final quality checks on account openings and periodic reviews, ensuring alignment with BRM standards and strategic priorities.
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[HCM - D1] O5 Country Quality Manager EurofinsHo Chi Minh City, Room No. C5, 4th Floor, IBC Building, 01A Me Linh Square, Ben Nghe Ward, District 1, vn 1mo Lead the implementation, oversight, and continuous enhancement of the O5 Program Quality Control Framework within the assigned country, ensuring objectivity, integrity, and consistency across inspection processes.
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APS6/EL1 Quality Officer - QLD HaysBrisbane CBD, Queensland $2k1mo Deliver quality assurance and quality control activities to support accurate, consistent, and high-quality decision-making outcomes for a national support system for Australians living with disability.
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Accounting Control Specialist DbMumbai, Nirlon Knowledge Park, IN 1mo Independent validation and enhancement of regulatory reporting data integrity through periodic reviews of regulatory filings to evaluate the effectiveness of procedures and controls.
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Clinical Quality Manager↗ Grace HealthCorbin, KY, US 1mo Oversees day-to-day activities of the Quality Department to ensure quality initiatives, CQI activities, and health center quality requirements are met, acting as a champion for the Patient Centered Medical Home.
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Qualitätsmanagementbeauftragte*n (m/w/d) - Job mit Sinn! Der Hafen – Verein für psychosoziale Hilfe Harburg e.V.Hamburg, HAMBURG 1mo Managing quality assurance systems, conducting internal audits, and overseeing complaint management for a social work organization supporting people with mental illnesses.
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Quality Analyst↗ Delta DentalMinneapolis, MN, US $47k1mo Monitor call center representative quality, track performance metrics, generate reports, and provide coaching/feedback to agents to meet quality goals.
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Quality Coordinator - Remote - LATAM↗ Avantpage, Inc.Remote 1mo Develop and maintain quality processes, coordinate QA across localization workflows, and use data/technology to improve team operations for healthcare, government, and institutional clients.
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Credit Risk Reporting Quality Assurance, AVP MufgubLondon, GB 1mo Overseeing the integrity of credit risk reporting processes across EMEA by performing quality assurance checks on reports generated by offshore teams and ensuring outputs meet highest standards before distribution.
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School Bus Driver Compliance Specialist – NYS 19-A Examiner FirststudentBROOKLYN, NY - MALTA ST, US $82k1mo Ensure school bus drivers remain compliant with New York State DMV Article 19-A, SED, and NYC DOE regulations through testing, training, and documentation management.
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Associate Manager - Quality CvshealthPA - Work from home, US $47k1mo Oversees Quality staff, manages performance and resources, and ensures consistency in monitoring and reporting activities for Medicare Appeals.
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Human Resources Systems Data Quality Analyst HklawOperations Center - Tampa, US 1mo Ensures accuracy, consistency, and integrity of data across HR systems through audits, validation, and quality assurance to support reliable reporting and data governance.
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Quality Review and Audit Analyst- Cigna Healthcare CignaBengaluru, India 1mo Applies standard techniques and procedures to routine instructions in specialist areas to deliver professional activities in Quality Review and Audit.
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Sachbearbeiter Qualitätsmanagement (m/w/d) DIS AG GermanyMagdeburg, SACHSEN_ANHALT 1mo Administrative support for quality assurance processes, including documentation, complaint handling, and data management in the renewable energy sector.
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Quality Assurance and Process Lead↗ Sinai HealthToronto, ON, CA 1mo Lead quality assurance and process management for the Wait Time Information System (WTIS) to ensure accurate surgical wait time data for operational planning and funding.
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Quality And Compliance Officer Lumiere Foundation LimitedSydney, New South Wales 1mo Drive continuous improvement and compliance activities to maintain the welfare, wellbeing, and safety of supported people and the organisation's accreditation.
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Manager Operational Compliance, Youth Justice NSW Department of Communities and JusticeParramatta, New South Wales $154k1mo Manage strategic Standards and Compliance projects, provide change management advice, and ensure division-wide adherence to operational policies, risk management, and quality assurance within the Youth Justice sector.
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Quality Assurance Remediation Lead SingtelRemote 1mo Design and lead the end-to-end Quality Assurance framework for customer remediation programs, providing independent oversight, risk-based assurance, and actionable insights to ensure regulatory compliance and operational performance.
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Customer Experience Analyst
LatitudeMelbourne, Victoria
1mo
Partner with business leaders to improve compliance, quality management, and customer outcomes across voice, digital, and AI customer interactions.
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Senior Quality Operations Specialist, Audit WelbeHealthLos Angeles Area, CA $75k1mo Leading PACE regulatory audits, mock audits, and audit readiness activities while serving as the primary operational lead and subject matter resource.
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Team Lead, Quality Analyst, Product Support Operations StripeMexico Locations 1mo Lead a team of ~6 Quality Analysts to uphold quality standards across multiple support verticals, drive quality scores to 90%, and translate data into operational guidance.
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Accreditation Manager EHL GroupSchweiz 1mo Lead accreditation processes and ensure compliance for a global hospitality management education group.
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Quality Analysts | Cairo | German or Spanish-speaking | Telecom!! SutherlandCairo, //CAIRO GOVERNORATE, eg 1mo Evaluate transactions and manage service quality to guarantee customer satisfaction for a telecom client.
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