Compliance & Contact QA
1,075 open positions
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Quality and Training Specialist, Contact Center- French market↗ Assist DigitalValencia, Valencian Community, Spain 1mo Evaluate, manage, and improve contact center service quality for agents while designing and delivering training programs for new hires and experienced staff.
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Qualitätsbeauftragter | Seniorenpflege +TOP GEHALT (m/w/d) Unternehmens- & Personalberatung Daniel EhrendOtterndorf, Niederelbe, NIEDERSACHSEN 1mo Implementing and developing quality management systems to ensure high care standards for residents in stationary elderly care facilities.
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Labeling Data and Quality Analyst KenvueAsia Pacific, India, Maharashtra, Greater Mumbai 1mo Audit and validate labeling annotation data for accuracy, consistency, and guideline adherence while driving process improvements.
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Sales Quality Analyst | Anonas TaskUsQuezon, NCR, Philippines 1mo Analyze, evaluate, and resolve back-end issues affecting day-to-day tools, performance, and processes to ensure teammates maintain quality and comply with processes.
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Risk, Quality & Compliance Manager (Maternity Leave Cover) GeneaSydney, New South Wales 1mo Lead the development, implementation, and ongoing review of risk management and quality systems for a national fertility treatment business.
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Senior Officer – Standards and Accreditation Parkerville Children and Youth CarePerth, Western Australia 1mo Coordinate accreditation and quality activities across Community Services to ensure practice, documentation, and evidence align with Quality Service Standards and accreditation requirements.
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Quality & Training Coordinator DungarvinTorrance, CA, us 1mo Conduct in-home quality assurance visits, investigate client complaints and incidents, and coordinate caregiver training and competency development for a homecare agency.
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Chargé de Qualité & Formation senior H/F AccorCorpoParis, IDF, fr 1mo Senior Quality & Training Manager ensuring premium service delivery for concierge teams and high-end clients through audits, feedback analysis, and continuous training.
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Quality Manager Wns-Global-ServicesIloilo City, ph 1mo Lead transaction quality, drive process improvement, and ensure compliance with quality standards and SLAs in a BPO setting.
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Risk & Monitoring Analyst III CoinbaseRemote £53k1mo Own quality assurance reviews of Complaints case investigations (formal, legal, and litigation) to support Coinbase's AML/CFT program, strengthening consistency and surfacing procedural gaps.
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Sr. Associate, Quality Operations CityblockhealthUSA $64k1mo Sr. Associate driving HEDIS/Stars quality performance and operational excellence for Cityblock by managing payor partnerships, vendor relations, and centralized quality support.
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Qualitätsbeauftragte/-r für das zentrale Qualitätsmanagement (m/w/d) HVVG Heimverwaltungs- und Vermietungsgesellschaft mbHBerlin, BERLIN 1mo Central quality management role ensuring compliance with legal standards and operational excellence across 24 care facilities (stationary and ambulatory) in Schleswig-Holstein, Hamburg, Lower Saxony, Berlin, and Hessen.
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Quality Chargeback Controller (m/w/d) (Koreanisch & Michael Page GmbHRemote 1mo Collecting and evaluating quality-relevant data (0km and field issues), verifying and tracking invoices and claims, and coordinating with internal departments and Korean/international teams on quality-related costs.
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Dispute Resolution Coordinator TalSydney, New South Wales 1mo Manage escalated complaints through Internal and External Dispute Resolution (IDR & EDR) processes, ensuring independent, transparent, and fair outcomes in line with regulatory requirements.
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GH Quality Affiliate - Governance & Improvement Grampians HealthVictoria, Victoria 1mo Support the Quality Partner and Lead in delivering, developing, and evaluating systems and processes to ensure safe, effective, connected, and personal patient care.
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Business Assurance Officer Equity TrusteesMelbourne, Victoria 1mo Supporting a strong risk and quality culture across the Trustee & Wealth Services business by driving quality assurance activities, identifying improvement opportunities, and strengthening operational performance.
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Operations Associate (Quality & Support) EquifaxBrisbane, Queensland 1mo Perform quality assessments (QA) on Operations Associates to ensure adherence to processes, compliance, and service standards; provide coaching, feedback, and live support to resolve critical process issues.
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Quality, Risk & Clinical Compliance Manager Community Care TasmaniaLaunceston, Tasmania $16k1mo Lead quality assurance, risk management, and clinical compliance for in-home aged care and disability services, ensuring adherence to regulatory standards and fostering a culture of safety and continuous improvement.
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Customer Support Escalations Specialist KikoffPhoenix $60k1mo Resolve the most complex and sensitive customer escalations via email, perform root-cause analysis, and audit frontline ticket quality to improve processes.
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Market Clinical Quality Specialist II CareSourceRemote, US $72k1mo Conduct case/file reviews to ensure adherence to regulatory requirements and SOPs for Care Management services.
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Consultant, Surcharge Quality Control - Payment Ecosystem Risk & Compliance VisaUS - Atlanta, GA 1mo Consultant providing inline process quality control for Visa's compliance enforcement function, reviewing enforcement work products and decision rationale to ensure consistency with Visa Rules and program requirements.
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Koordinator/-in (m/w/d) Qualitätsmanagement und Nachhaltigkeit Sparkasse UlmRemote €58k–€80k1mo Develop and implement the quality management system and sustainability strategy for a regional savings bank, translating regulatory requirements into operational measures.
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Providermanager Schwerpunkt Qualität Voll-/Teilzeit (m/w/d) TechemRemote 1mo Ensuring and developing quality standards for the billing service and external providers through audits, analysis, and process improvements.
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Quality Improvement and Compliance Manager Hearth Support ServicesGlen Iris, Victoria 1mo Lead accreditation, governance, and continuous improvement functions to ensure safety and compliance across disability support services.
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Clinical & Care Governance Coordinator SA HealthSouth Australia $92k1mo Support delivery of quality, patient safety, and clinical governance activities through multi-system data extraction, complex analysis, and reporting to drive quality improvement and informed decision-making.
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Quality & Compliance – Provider Reassessment Havilah HostelMaryborough, Victoria 1mo Conduct a structured review of aged care systems, processes, and documentation against Aged Care Quality Standards to prepare for a 2027 provider reassessment.
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Quality Analyst SutherlandPalayan City, Central Luzon, ph 1mo Lead Customer Experience/Quality Analyst responsible for completing CX observations, driving continuous improvement in customer interactions, and delivering team-level analysis to improve performance metrics.
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Sr Quality Coordinator - Marketplace Experience Delivery-HeroBarcelona, es 1mo Harmonize and elevate operational quality across regional BPO operations by transforming QA frameworks into data-driven engines that predict defects and drive continuous improvement.
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Risk & Quality Manager - TLS - F/H PwCNeuilly-sur-Seine, FR 1mo Coordinate the TLS Risk & Quality Acceleration Center and manage risk prevention, compliance, and quality reviews for Tax & Legal Services missions in France and the Maghreb.
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Quality Improvement & Outcomes Analyst - Women's & Children's SaintfrancisYale Campus - Hospital 1mo Facilitate quality improvement and peer review team meetings, collect and analyze healthcare performance data, and prepare reports on regulatory compliance and organizational performance.
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Quality Assurance Co-op ThermofisherMississauga, Canada 1mo Support continuous improvement and digital transformation projects within the Quality Assurance organization by analyzing metrics, automating reporting, and optimizing document workflows.
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Quality Improvement Lead, Permanent Full-Time VhacaToronto, ON $70k1mo Organization-wide expertise in quality improvement, accreditation readiness, and performance measurement to drive better outcomes in home healthcare.
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Compliance Officer BET Group GlobalAdelaide, South Australia 1mo Support BET Care Group in maintaining accurate compliance records, monitoring outstanding requirements, and ensuring NDIS services remain audit-ready.
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Productcoördinator - Toetsdeskundige Examenadviesburo B.V.Remote €39k1mo Coordinating the development and execution of practical exams, ensuring quality and fairness, and supporting assessors.
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Specialist Process Executive Sopra-SteriaNoida, Uttar Pradesh, in 1mo Execute daily compliance checks and audits to ensure KPIs are met while managing stakeholder communications and resolving queries.
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Senior Analyst, Credentialing Quality & Data Operations OscarRemote $62k1mo Ensures accuracy, quality, and compliance of healthcare provider credentialing and operational data through audits, analytics, and process improvements.
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Executive Director, Quality, Safeguarding & Risk Carpentaria ELMODarwin, Northern Territory 1mo Strategic leadership and oversight of quality, safeguarding, clinical governance, risk management, compliance, workforce capability, and continuous improvement functions to ensure safe, high-quality, person-centred services across disability, children and…
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Risk Management Quality Engineer PhilipsShenzhen 1mo Executes post-market surveillance processes, conducts quality assurance assessments on communication tools, and compiles product performance data to identify safety issues and ensure regulatory compliance.
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Issue Management Analyst (1LOD Risk Management) London Stock Exchange GroupLondon, England, GB 1mo Support the operation of the first-line Issue Management framework across the global business, ensuring issues are accurately recorded, tracked, and remediated.
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Quality Manager My GuardianSydney Olympic Park, New South Wales 1mo Oversee compliance framework and audit programs to ensure services meet regulatory, legislative, and internal standards for aged care and disability support.
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Systems Coordinator [Quality & WHS] - Telehealth Connected Medical Solutions PtySydney, New South Wales 1mo Establish and maintain Quality and Workplace Health and Safety (WHS) management systems and processes for a high-growth telehealth company.
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Principal Compliance & Risk Consultant - Location Flexible PG&EBrisbane, Queensland $129k1mo Leading and maintaining quality assurance and compliance programs for Electric Operations and affiliated organizations owning or operating covered assets.
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Quality and Excellence Manager, Home Care Helping HandSouth Australia 1mo Lead clinical quality and continuous improvement for aged care services, ensuring legislative compliance and high-quality wellbeing delivery.
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Quality Assurance Manager Stanley International CollegeWest Perth, Western Australia 1mo Lead the institutional Quality Management System (QMS) across Higher Education, ensuring effective quality assurance, self-assurance, and continuous improvement while managing policy, governance, and compliance frameworks.
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Quality Assurance Specialist Pepper GroupParramatta, New South Wales 1mo Perform quality assurance checks to capture policy breaches, identify process gaps and risks, and recommend remediation actions for products and processes.
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Quality Assurance Manager Compass-EducationHawthorn, Victoria 1mo Lead quality assurance and customer service standards across an omni-channel support environment for a global school management ecosystem.
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