Compliance & Contact QA
1,080 open positions
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Data Assurance & Reporting Officer Western HealthMelbourne, Victoria 1mo Ensuring data quality, assurance, and governance for organizational reporting and decision-making in a healthcare setting.
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Senior Compliance Officer – Family Based Care Central Queensland Indigenous DevelopmentRockhampton, Queensland 1mo Senior practice, quality, and compliance leadership acting as a program custodian for Aboriginal and Torres Strait Islander family-based care services.
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Quality Analyst Call Center con Euskera - Remoto Teleperformance SpainRemote 1mo Quality Analyst for a first and second-line customer support team, auditing calls/chats/emails to ensure compliance with quality standards and improving agent performance.
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Customer Escalations & Service Success Specialist GrabPetaling Jaya, my 1mo Strategic guardian of high-priority CEO, Executive, and Regulatory Compliance escalations for Grab in Malaysia and Singapore, performing forensic deep-dives to eliminate recurring defects.
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Teamleitung (m/w/d) BCM & Qualitätsmanagement Pathologie Sonic Healthcare Germany GmbH & Co. KGHamburg, HAMBURG 1mo Standardizing quality management reporting and building a unified Business Continuity Management (BCM) framework across pathology locations.
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Qualitäts- und Risikomanager in der Altenhilfe Ehingen (m/w/d), Ehingen, Krankenhaus... ADK GmbH für Gesundheit und SozialesEhingen (Donau), BADEN_WUERTTEMBERG €47k–€56k1mo Ensuring quality standards and managing risks in elderly care services (ambulatory, day care, and stationary) through process optimization, audits, and staff training.
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Quality Assurance Analyst WvumedicineMonEMS Home Office, US 1mo Coordinates quality, safety, and compliance programs for Emergency Medical Services (EMS) by analyzing data, conducting case reviews, and investigating incidents to improve patient outcomes and operational efficiency.
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Quality Compliance & Analytics Specialist EcolabARG - Provincia de Buenos Aires - Buenos Aires, AR 1mo Support enterprise QMS compliance through eQMS monitoring, data analysis, governance support, escalation management, and executive reporting.
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FC CoE Subject Matter Expert SunlifeRemote 1mo Conduct quality assurance reviews, audits, and training development to ensure compliance and operational effectiveness in financial crime operations.
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Spezialist Datenqualitätsmanagement (m/w/d) Schwerpunkt IRBA Volksbank BRAWO eGRemote 1mo Conduct data analysis and quality audits, derive corrective measures, and optimize business processes in collaboration with process owners.
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Complaints Officer – Regulatory Trilogy Care PtyBrisbane, Queensland 75k–85k1mo Investigate formal regulatory complaints referred by Australia's aged care regulator, gather evidence, and draft precise responses to ensure fair closure and business improvement.
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Quality & Compliance Lead Social Impact CareersSydney, New South Wales 1mo Lead quality, risk, compliance, and continuous improvement across an organization's disability services to ensure safe, effective, and participant-focused operations.
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Compliance Manager Capital Capability SupportCanberra, Australian Capital Territory 1mo Ensuring adherence to legislative, regulatory, contractual, and internal requirements while embedding evidence-based frameworks to improve trauma-informed services.
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Sr Quality Coordinator - Marketplace Experience Delivery-HeroBarcelona, es 1mo Harmonize and elevate operational quality across regional BPO operations by transforming QA frameworks into data-driven engines that predict defects and drive continuous improvement.
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Consumer Support Associate – Internal Ombudsman Secretariat ExperianMumbai, in 1mo Manage customer complaints and escalations across L1-L4 channels, conduct investigations, and support the Internal Ombudsman review process to ensure fair and compliant grievance resolution.
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Sachbearbeitung (m/w/d) Prozessmanagement und Qualitätssicherung Bavado Holding GmbHMünchen, BAYERN 1mo Analyze and optimize business processes within the service group and support the Quality Assurance team and Process Management leadership in sustainable process development.
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Quality & Training Manager↗ Arora GroupDublin, County Dublin, Ireland 1mo Lead hotel quality and learning agenda to ensure consistent luxury service and brand standards during pre-opening and launch.
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Customer Contact (Quality Assurance), Consultant AiaKuala Lumpur, MY-AIA Malaysia 1mo Lead and drive quality excellence across the Customer Contact team by developing QA frameworks, monitoring performance, and fostering a culture of operational excellence.
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Qualitätsbeauftragter/-in (m/w/d) emeis Senioren-Residenz Saarbrücken Haus Edelberg Dienstleistungsges. f. Senioren mbHSaarbrücken, SAARLAND 1mo Develop and maintain the facility-specific quality management system, ensuring high standards of medical, nursing, and therapeutic care.
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Manager I Quality CnxIND Gurgaon Building 14 - 11F, Tower D, IN 1mo Manage training staff and lead a team of Quality Analysts to ensure compliance with client standards and drive business KPIs through quality management systems.
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Qualitätsmanagementbeauftragter (m/w/d) Lebenshilfe SykeSyke, NIEDERSACHSEN 1mo Implementing the GAB quality management procedure and maintaining the QM system for 20 social service facilities serving children, youth, and adults.
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Qualitätsmanagementbeauftragter (w/m/d) mit dem Schwerpunkt Risikomanagement Gesundheitsholding Lüneburg GmbHLüneburg, NIEDERSACHSEN 1mo Maintaining and developing the quality and risk management system for a health holding comprising nine medical and psychiatric companies.
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Expression of Interest | Quality and Reporting Manager SsiAshfield, New South Wales 1mo Establishing quality and reporting frameworks, maintaining risk and outcomes monitoring systems, and translating data into actionable insights for a large-scale service program.
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Sr. Manager, Quality Control SunbitLos Angeles, United States 1mo Architect and lead the Quality Control Monitoring function to provide independent, first-line oversight of Sunbit's lending processes, credit policies, and merchant controls using data-driven monitoring capabilities.
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Customer Care Agent ( UAE National ) CBDSharjah, United Arab Emirates 1mo Manage assigned customer complaints from receipt to closure by conducting investigations, coordinating with stakeholders, and providing compliant resolutions.
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Manager, Contact Center - QA & Operations Excellence↗ Walmart CanadaMississauga, Ontario, Canada $92k–$126k1mo Improve quality, consistency, and efficiency of Canada Customer Care by analyzing interactions and operational performance to drive actionable improvements.
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Senior Credit Risk Expert - Quality Assurance Function IngCDR (Amsterdam - Cedar), NL 1mo Senior QA expert leading independent testing of credit risk policies and controls to ensure regulatory compliance and risk governance.
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Qualitätsmanagementbeauftragter (m/w/d) Lebenshilfe Syke gGmbH VerwaltungSyke, NIEDERSACHSEN 1mo Implementing the GAB quality assurance procedure and managing the quality management system for a social service organization serving children, youth, and adults.
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Qualitätsmanager ambulante Pflege (m/w/d) | bundesweite Bet CURA Seniorenwohn- und Pflegeheime Dienstleistungs GmbHRemote 1mo Ensures quality standards and legal compliance across Germany's home care services, advising leadership and staff on documentation and care quality.
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Compliance Coordinator RrhsRemote $63k1mo Conducts corporate compliance audits, investigations, and training to minimize organizational risk and ensure adherence to local, state, and federal laws and regulations.
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Client Service Quality Assurance Manager (m/w/d) Scalable-GMBHBerlin, BE, de 1mo Monitor and improve customer interactions between human agents, chatbots, and clients to maximize satisfaction.
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Quality Manager Wns-Global-ServicesManila, NCR, ph 1mo Lead transaction quality, manage QA resources, and drive continuous quality improvement initiatives for BPO operations.
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Group Lead-Quality AmeripriseNoida, Uttar Pradesh, India 1mo Lead, coach, and develop a team of Quality Analysts to ensure consistent delivery of quality goals, audit accuracy, and performance expectations for financial operations.
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BWS - Fachkoordinator*in (m/w/d) BWS Ges. für Bildung, Wissen, Seminare der IG BCE GmbHRemote €5k1mo Establishing governance, quality, and risk management structures, standards, and transparency to support professional and legally secure corporate leadership for a union education service provider.
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Regionaler Qualitätsmanager (m|w|d) Pflege Vitanas GmbH & Co KGaARemote 1mo Regional quality manager responsible for implementing and executing the quality handbook, developing quality management systems, and evaluating care quality across multiple senior care centers in Schleswig-Holstein and Mecklenburg-Vorpommern.
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Quality Assurance Team Leader - RCM HuronBangalore India - South 3rd Floor 1mo Lead quality assurance operations for healthcare revenue cycle management clients, ensuring audit accuracy, compliance, and continuous improvement.
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Head of Quality My Guardian Operations PtySydney Olympic Park, New South Wales 1mo Ensures adherence to regulatory requirements and internal standards by managing comprehensive compliance frameworks and driving continuous improvement across organizational operations.
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Director Payment Integrity SIHO Insurance ServicesSIHO - Columbus, IN 1mo Director overseeing Quality Assurance, Grievances & Appeals, and Fraud, Waste & Abuse teams to ensure regulatory compliance and operational efficiency.
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[LTA-QSC2] DEPUTY / ASSISTANT MANAGER, SERVICE QUALITY OPERATIONS SggovterpSingapore 1mo Enhance customer experience through public feedback management, service training, and quality assurance initiatives.
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Risk & Compliance Analyst | The Star Brisbane The Star BrisbaneBrisbane, Queensland 1mo Conduct control testing, identify risk and compliance gaps, and provide recommendations to enhance operational effectiveness and regulatory compliance for an entertainment destination.
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Quality Assurance Associate, Document Custody – Perpetual Corporate Trust PerpetualSydney, New South Wales 1mo Conduct monthly quality reviews of incoming security documents, support compliance enquiries, and maintain operational controls for client securitisation audits.
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