Remote Quality Assurance Lead
Core
Lead quality investigations, patient safety initiatives, complaints management, and continuous improvement activities to strengthen clinical governance and improve healthcare outcomes.
Role type
Senior Quality Assurance Lead (Healthcare)
Builds
Clinical governance frameworks, quality dashboards, corrective and preventive action plans (CAPAs), and provider performance reports.
Domain
Healthcare / Clinical Quality Management
Deliverable
dashboards & analysis
Required skills
Root cause analysis, CAPA development, clinical governance, stakeholder engagement, data analysis, audit support, PDSA cycles, quality education
Preferred skills
TRICARE Overseas Program knowledge, international healthcare experience, accreditation activities
Technologies
Microsoft Office, data analysis tools
Responsibilities
Lead investigations into quality incidents and grievances; Conduct root cause analyses and quality reviews; Develop and monitor CAPAs; Analyze clinical and operational data to identify trends; Develop quality dashboards and governance materials; Monitor provider quality performance and support audits; Lead quality improvement projects using PDSA cycles.
Seniority
Senior, hands-on IC