Senior Manager, Engineering
Core
Own the 'run' end-to-end for Media Measurement services (including Recombine), consolidating fragmented support functions into a unified global organization to ensure service stability and cost sustainability.
Role type
Senior Manager, Service Delivery (Operations)
Builds
Global support organization, incident management protocols, BCP/DR frameworks, SLAs, monitoring and alarming systems
Domain
Media Measurement / Consumer Intelligence / Operations
Required skills
Incident management, Business Continuity Planning (BCP), Disaster Recovery (DR), SLA definition, On-call model design, Stakeholder communication, Cost optimization, Pipeline tracing, Data access/cataloging
Preferred skills
M6 level experience, L3 expert reduction strategies, Runbook creation, Automation design
Technologies
None explicitly listed
Responsibilities
Own incident management end-to-end, Establish and maintain BCP/DR for every platform, Define and publish SLAs, Implement on-call models, Consolidate fragmented support functions, Build global monitoring and alarming, Drive reduction in reliance on L3 experts
Seniority
Senior, hands-on IC
